Bellevue, Washington – The Board of Directors of Restaurant Revolution Technologies, Inc. (Revolution) has appointed Brad Duea as its permanent CEO. Brad began working with Revolution in June 2017 as a strategic advisor. In July, the Board appointed Brad Interim CEO. Now, Brad joins Revolution as its permanent CEO and will be joining the company’s board of directors. Brad joins Revolution at a critical period as the restaurant industry continues through a massive paradigm shift in addressing off-premise opportunities (takeout, delivery and catering) which have become the single biggest area of growth potential for restaurants.
Brad has spent his career applying technology to delight customers by creating new experiences for consumers. Brad has been at the forefront of the digital and mobile revolution, building and motivating teams across the globe in dynamic segments, including digital music, digital media software, mobile devices and services and smart consumer electronics. Most recently, Brad served as Managing Director / General Manager of the Americas-Pacific business unit for Sonos, Inc., the wireless speaker company, where he was responsible for well over $500 million in revenue. Prior to that, Brad was SVP, Marketing for T-Mobile USA. Brad was the senior marketing executive responsible for all product management, including the sourcing, positioning and delivery of over $5 billion in value added services, devices and accessories. Prior to joining T-Mobile USA, Brad served as President of Napster, Inc., the pioneer in digital music, which Best Buy, Inc. acquired in 2008. Under Brad’s leadership, Napster’s total revenue increased from less than $12 million to well over $120 million, including an increase of international revenues from zero to over $20 million with a 2,500% increase in subscribers. Prior to Napster, Brad served as VP of Worldwide Business Development and Worldwide OEM Sales for Roxio, Inc., the digital media software company with market-leading applications Creator and Toast. Prior to joining Roxio, Brad was VP of Corporate Development for PeopleSupport, Inc., a leading provider of integrated e-customer relationship management solutions, and a corporate lawyer with O’Melveny & Myers LLP.
“It’s a very exciting time to be leading the Revolution team as the restaurant industry is experiencing a transformation as leading restaurants embrace the off-premise growth opportunity, especially online and mobile ordering and delivery,” Duea said. “Our mission is to build the brand and direct off-premise business of our restaurant partners by delivering a great experience to customers when, how and where they want. We have a renewed focus on product innovation, as evidenced by the latest version of our Order One omni-channel ordering platform. We combine this high technology with high touch services, enabling us to deliver the best customer experience to the guests of our restaurant partners.”
Immediately upon his arrival, Brad instituted a new strategic vision: to grow the brands and business of Revolution restaurant partners by making dining and meals more convenient for customers. With Revolution’s new vision in place, the company embarked on a renewed pursuit of deeper and more rapid technological innovation. Brad has also helped reinvigorate Revolution’s “merchant-first” mentality, focusing on strengthening the business of its restaurant partners by delivering a great experience to customers.
“We are pleased to have Brad join and lead our talented team and move Revolution in a new and exciting direction. Brad is a dynamic leader and talented executive. Brad’s strategic leadership, action-oriented approach, energy and natural enthusiasm are the perfect complement for our organization,” said Michael Dicks, Chairman of the Board. “We feel blessed to have Brad at the helm leading the charge and solidifying Revolution as THE off-premise partner for restaurants.”
About Restaurant Revolution Technologies
Restaurant Revolution Technologies, Inc. (Revolution) is a SaaS (software as a service) company and is the off-premise partner for restaurants. Revolution licenses its powerful, omni-channel ordering software platform, called Order One, to restaurant partners across North America. In addition to licensing software, Revolution also provides related services, such as live phone support, real time order monitoring and issue resolution, delivery enablement through leading national delivery providers, data capture and analytics and demand creation. Revolution and its Order One platform enables customers of its restaurant partners to easily order meals from any channel—online, mobile, voice, chat–and have them conveniently delivered or made available for takeout. Visit us online at: www.rrtusa.com