Ties Together Current Strategies and Tactics Capitalizing on Off-Premise Marketplace while Simplifying the Impact on Operations and Adding Value to Guests through Connecting Online Ordering to Loyalty.
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Proceeds to fund sales, marketing and continual product development of Order One, the leading restaurant industry off-premise ordering platform.
BELLEVUE, Wash. – December 19, 2018 – Restaurant Revolution Technologies, Inc. (Revolution) today officially announced it has secured an undisclosed amount of investment capital from current lead investor and majority owner, James Cutri. Mr. Cutri, a private angel investor, also acquired 100% of the assets of Revolution pursuant to the secured convertible promissory note which he executed in May 2018. Mr. Cutri intends to fund his investment vehicle that is acquiring the assets, RRT Holdings, LLC, a Delaware limited liability company, so that the new company will be able to continue to provide the contracted services to customers of Revolution.
“2018 has been an exciting and dynamically transformative year for Revolution as we’ve continued to innovate our Order One platform serving the off-premise needs of our restaurant partners and providing the best experience to their customers,” said Revolution CEO Brad Duea. “All of us at Revolution are grateful for James Cutri’s unwavering support and are excited for a 2019 year that is well poised for substantial growth as the off-premise sector continues its electrifying transformation within the restaurant industry,” said Duea.
“The increasing demand for solutions that help restaurants build a direct off-premise offering to satisfy consumers’ desire for convenience continues its meteoric rise within the restaurant industry and validates the remarkable product fit the Order One platform has achieved to date,” said James Cutri, Lead Investor. “I am excited to collaborate with the team as we work to build a great company in an exciting category.”
“Mr. Cutri’s funding will allow the company to scale sales and marketing activities as well as continue to innovate and enhance the Order One platform and related services to powerfully address the enormous off-premise opportunity,” said Duea.
Order One incorporates all customer orders, whether they were placed via web, mobile, social, phone, text or chat, directly into the restaurant’s point of sale (POS) system for optimal efficiency. Order One is a dynamic ordering platform that includes the following features:
- A fully branded presentation of menus with real-time updates based on menu item availability.
- Direct delivery enablement capabilities providing customers the opportunity to order directly from the restaurant’s website and opt for delivery fulfilled by third-party delivery services like DoorDash without the use of tablets that require data re-entry.
- Monitoring of submitted orders from start to finish and providing order management protection. If there’s a problem, such as credit card processing failures, Order One, along with its live issue monitoring and order resolution team, will troubleshoot in real-time and ensure customer satisfaction.
- Capturing customer data for a comprehensive look at all ordering channels and necessary data to drive revenue and make crucial business decisions.
- Group ordering capabilities to have a group order managed, submitted and paid for by a single payer or multiple payers.
- Chat ordering capabilities for customers to receive chat assistance on an online or mobile order, and to connect to the same live agent for further assistance.
- Repeat ordering capabilities for customers to quickly repeat previously placed or favorited orders at a click of a button for fast and easy reordering.
- Social media login and sharing capabilities for customers to easily sync and login via social media accounts and directly share menu items, favorites and other content across social platforms.
For information on Revolution, RRT Holdings, LLC and its Order One platform, visit rrtusa.com.
About Restaurant Revolution Technologies
RRT Holdings, LLC is the off-premise partner for restaurants nationwide. Through its Order One platform, it provides a unified web, mobile and voice order management software platform that seamlessly integrates into restaurant point of sale systems. The company’s delivery enablement programs fulfilled by DoorDash, backend services and data capture capabilities allow restaurants to seamlessly serve off-premise orders and provide a premium, branded start-to-finish experience for their customers. Learn more at www.rrtusa.com or follow on Facebook, Twitter and LinkedIn.
Order One, Revolution’s ordering platform, receives advanced certification from Punchh.
BELLEVUE, Wash. – October 2018 – Restaurant Revolution Technologies, Inc. (Revolution) today officially announced its partnership with Punchh, the restaurant industry’s leading marketing automation platform , to help streamline mobile ordering for restaurants.
The newly-formed relationship with Punchh provides an integrated mobile order ahead experience supported by Revolution’s Order One technology. Order One was awarded an advanced certification from Punchh based on the level of integration. Restaurant customers are now able to access their accounts via single-sign-on, earn and redeem loyalty credits including online and mobile purchases, and receive an integrated ordering and loyalty experience within the restaurant’s Punchh-created mobile app.
“With our new partnership with Punchh, we are proud to enable our clients with online and mobile ordering capabilities, easy customer access via single-sign-on and earn and redeem Punchh loyalty credit opportunities for their customer base,” said Revolution CEO Brad Duea. “At Revolution, we continue to focus on platform innovations and collaborative partnerships to ensure we are offering our restaurant clients the most convenient ways for their customers to order while providing the best overall experience.”
“Revolution’s Order One platform is an industry game changer,” said Sastry Penumarthy, Punchh Co-founder and Vice President of Marketing and Partnerships. “By integrating Revolution’s Order One ordering technology with our robust loyalty capabilities, restaurants are able to increase value and convenience to their customers at a rapid pace.”
Order One incorporates all customer orders, whether they were placed via web, mobile, social, phone, text or chat, directly into the restaurant’s point of sale (POS) system for optimal efficiency. Order One is an innovative leader in the digital ordering space and includes the following features:
- A fully branded presentation of menus with real-time updates based on menu item availability.
- Direct delivery enablement capabilities providing customers the opportunity to order directly from the restaurant’s website and opt for delivery fulfilled by third-party delivery services like DoorDash without the use of tablets that require data re-entry.
- Monitoring of submitted orders from start to finish and providing order management protection. If there’s a problem, such as credit card processing failures, Order One, along with its live issue monitoring and order resolution team, will troubleshoot in real-time and ensure customer satisfaction.
- Capturing customer data for a comprehensive look at all ordering channels and necessary data to drive revenue and make crucial business decisions.
- Group ordering capabilities to have a group order managed, submitted and paid for by a single payer or multiple payers.
- Chat ordering capabilities for customers to receive chat assistance on an online or mobile order, and to connect to the same live agent for further assistance.
- Repeat ordering capabilities for customers to quickly repeat previously placed or favorited orders at a click of a button for fast and easy reordering.
- Social media login and sharing capabilities for customers to easily sync and login via social media accounts and directly share menu items, favorites and other content across social platforms.
For information on Revolution and its Order One platform, visit rrtusa.com.
About Restaurant Revolution Technologies
Restaurant Revolution Technologies, Inc. (Revolution) is the off-premise partner for restaurants nationwide. Through its Order One platform, it provides a unified web, mobile and voice order management software platform that seamlessly integrates into restaurant point of sale systems. Revolution’s delivery enablement programs fulfilled by DoorDash, backend services and data capture capabilities allow restaurants to seamlessly serve off-premise orders and provide a premium, branded start-to-finish experience for their customers. Learn more at www.rrtusa.com or follow on Facebook, Twitter and LinkedIn.
About Punchh
Headquartered in San Mateo, CA, Punchh is the world leader in innovative digital marketing products for brick and mortar retailers, combining AI and machine learning technologies, mobile-first expertise, and Omni-Channel communications designed to dramatically increase lifetime customer value. Leading global chains in the restaurant, health and beauty sectors rely on Punchh to grow revenue by building customer relationships at every stage, from anonymous, to known, to brand loyalists, including 140 different chains representing more than $12 billion in annual spend.
Garden Catering is first Revolution client to offer off-premise loyalty accruals via Thanx
BELLEVUE, Wash. – September 5, 2018 – Restaurant Revolution Technologies, Inc. (Revolution) today officially announced its partnership with Thanx, Inc. which helps restaurants and retailers drive incremental revenue through personalized marketing campaigns and deeper customer loyalty.
Supported by Revolution’s Order One technology, the newly-formed partnership with Thanx adds more convenient ways for off-premise customers to order food from their favorite restaurants while earning and redeeming loyalty rewards through single sign-on. The first restaurant to take advantage of the integration is Garden Catering Restaurants (Garden Catering), a multi-unit chain with locations throughout the Northeast.
“By partnering with Thanx, we are proud to enable our restaurant clients, like Garden Catering, more convenient ways for their customers to order outside the restaurant walls that lead to additional loyalty program activity,” said Revolution CEO Brad Duea. “Providing collaborative integrations and the latest in platform innovations ensures our restaurant partners’ customers receive the best overall experience.”
Order One incorporates all customer orders, whether they were placed via web, mobile, social, phone, text or chat, directly into the restaurant’s point of sale (POS) system for optimal efficiency.
Zach Goldstein, Founder and CEO of Thanx added: “We are excited to integrate Revolution’s technology with our mobile applications where consumers can now place orders with the same account where they earn rewards and leave feedback for their favorite brands. It’s an even bigger step forward for our restaurant partners who can target customers with personalized promotions across channels.”
Beyond earning loyalty rewards through purchases made in the Thanx mobile application or as a result of a Thanx text or email promotion, Garden Catering also launched Order One to enable online orders directly from the restaurant website, www.gardencatering.com, which includes the following features:
- A fully branded presentation of menus with real-time updates based on menu item availability.
- The use of Intellisell, Revolution’s patent-pending suggestive menu-item selling feature increasing the average order size.
- Monitoring of submitted orders by Garden Catering customers from start to finish and providing order management protection. If there’s a problem, such as credit card processing failures, Order One, along with its live issue monitoring and order resolution team, will troubleshoot in real-time and ensure customer satisfaction.
- Capturing customer data for a comprehensive look at all ordering channels and necessary data to drive revenue and make crucial business decisions.
- Integrated single-sign on for existing loyalty or email subscribers via Thanx
“All of us at Garden Catering are thrilled to be employing the Order One platform by Revolution, both on our website as well as incorporated into Thanx to streamline loyalty program opportunities for our customers,” said Zino Carr, Growth and Operations Strategist at Garden Catering. “With powerful digital technology in place, we will be able to offer a robust and meaningful experience which will help us to better understand and engage our customers.”
For information on Revolution and its Order One platform, visit rrtusa.com.
About Restaurant Revolution Technologies
Restaurant Revolution Technologies, Inc. (Revolution) is the off-premise partner for restaurants nationwide. Through its Order One platform, it provides a unified web, mobile and voice order management software platform that seamlessly integrates into restaurant point of sale systems. Revolution’s delivery enablement programs fulfilled by DoorDash and Postmates, backend services and data capture capabilities allow restaurants to seamlessly serve off-premise orders and provide a premium, branded start-to-finish experience for their customers. Learn more at www.rrtusa.com or follow on Facebook, Twitter and LinkedIn.
About Thanx
Thanx (www.thanx.com) is the Customer Engagement solution for restaurants and retailers. As the system-of-record for customer data. Thanx delivers deeper, data-driven relationships that increase same-store sales and lifetime value from top customers and acquires more who look like them. Creating long-term loyalty is about far more than rewards which is why Thanx combines customer feedback, referral marketing and segmented, multi-channel and real-time messaging into a single platform. As a result, Thanx turns good customers into raving fans and measures the impact of every customer communication in measurable incremental revenue generated through deep integrations with credit card networks and points of sale. Thanx is headquartered in San Francisco, CA, was founded in 2011, and is financially backed by some of the best venture capitalists in the industry including Sequoia Capital.
Referral agreement to mutually benefit both Revolution and Dragontail Systems.
BELLEVUE, Wash. – August 22, 2018 – Dragontail Systems Limited (ASX: DTS, (Dragontail) is pleased to announce that it has signed a mutual referral agreement with Restaurant Revolution Technologies Inc. (Revolution), a Washington based technology company, that provides a revolutionary platform of off-premise solutions for restaurants called Order One.
Revolution currently engages and promotes over 2,000 restaurants throughout North America. Revolution’s flagship product, Order One, provides a unified web, mobile social and voice order management software platform that seamlessly integrates into restaurant point of sale systems. Revolution’s delivery enablement programs fulfilled by DoorDash and Postmates, backend services and data capture capabilities allow restaurants to seamlessly serve off-premise orders and provide a premium, branded start-to-finish experience for their customers.
Revolution is focused on growing the direct off-premise business and brand of its restaurant partners, by using its technology which allows the integration with existing systems to deliver the best experience to its customers. Dragontail’s Algo platform is an optimization algorithm that streamlines, enhances and manages the entire restaurant order and delivery process. This includes order receipt, kitchen prioritization for meal preparation, dispatch route management and customer delivery. Similarly to Revolution’s Order One product it is also designed to improve operational efficiency, reduce costs, increase revenue, enhance management control and bring a higher ratio of ROI
This partnership further extends Dragontail Systems’ channel strategy, and will accelerate penetration into the US market. Through the partnership, Dragontail also intensifies its presence in the field “outside the restaurant’s four walls”, as Revolution defines it, and contribute to the customers’ positive and proactive engagement.
Commenting on the new partnership, Revolution’s CEO, Brad Duea said: “All of us at Revolution are very enthusiastic about our partnership with Dragontail. Both Revolution and Dragontail strive to improve the customer experience, bring operational efficiency and strengthen the brand and business of restaurants. . “.
Ido Levanon, Dragontail Systems’ Managing Director said: “We are very excited about our partnership with Revolution. The companies share some common premises that will serve as a strong infrastructure for working together with joint customers. The mutual ability to integrate with the customer’s existing systems, the common view that real difference in the stores’ operations requires a deep involvement in the customer’s activities and of course the joint aspiration of creating a different and optimal customer experience while relieving the burden on the staff in the store. I am certain that the signing of the agreement between us will lead to a new and fruitful joint path.”
About Restaurant Revolution Technologies (Revolution)
Restaurant Revolution Technologies, Inc. is the off-premise partner for restaurants nationwide. Through its Order One platform, it provides a unified phone, mobile and online order management software platform that seamlessly integrates into restaurant point of sale systems. Revolution’s backend services and data capture capabilities allow restaurants to seamlessly serve off-premise orders and provide a premium, branded start-to-finish experience for their customers. Learn more at www.rrtusa.com or follow on Facebook, Twitter and LinkedIn.
About Dragontail Systems
Dragontail is revolutionizing the Quick Service Restaurant (QSR) and foodservice industry with its Algo System and computer-vision QT quality system that uses artificial intelligence (AI) machine learning. The Algo System uses a sophisticated patented algorithm to optimize and manage the entire food preparation process from order to delivery. It is the first system in the world to fully automate and streamline the kitchen flow to deliver an immediate and significant return on investment to fast food and quick service restaurants. The QT system’s sensor and camera automatically monitor the preparation and cooking process in the kitchen to improve the quality and consistency of meals. Using proprietary advanced AI machine-learning technology, the system keeps improving its diagnostics, becoming even more efficient. For more information, visit www.dragontailsystems.com.
Integration adds greater order accuracy and increased exposure for brands.
BELLEVUE, Wash. – June 20, 2018 – LevelUp, the growth engine for restaurants, announced today it is teaming up with the off-premise partner for restaurants, Restaurant Revolution Technologies (Revolution), to drive more digital orders and off-premise business for restaurant partners. Revolution’s Order One platform, which submits customer web, mobile, voice, social and chat orders directly to a restaurant’s POS system, will integrate directly into existing LevelUp technology.
This collaboration enables several benefits for restaurant brands and customers alike:
- Distribution: Restaurant partners gain enhanced exposure and ordering distribution across the growing number of LevelUp Broadcast channel partners, like Chase Pay and Yelp.
- Operational Efficiency: Revolution merchants benefit from effortless distribution without the need to execute additional operational agreements or implement operational changes.
- Options and Accuracy: This partnership will provide LevelUp consumers with additional restaurant options to choose from and ensures that each order is fulfilled successfully.
“We are thrilled to be working with Revolution to offer users of the LevelUp ecosystem the opportunity to order ahead at even more restaurants nationwide,” said Matt Colfax, strategic partnerships lead at LevelUp. “Not only that, but thanks to Revolution’s order checking technology, this integration ensures we provide the best-in-class order ahead experience that our customers expect.”
“LevelUp’s expansive Broadcast network, which includes channels like Chase Pay and Yelp, provides enhanced exposure and ordering distribution for our restaurant operators, while making it even easier for consumers to order at their favorite restaurants,” said Brad Duea, chief executive officer of Revolution. “We look forward to collaborating with the LevelUp team to grow our restaurant partners’ direct off-premise business through this integration.”
About LevelUp
LevelUp connects restaurants and guests with a seamless customer experience that blends analytics, loyalty, and rewards. LevelUp brings its technology to market in multiple ways: embedded into partner restaurant apps to provide a full-stack customer engagement solution; via an open developer platform that powers over 200 mobile apps and 50,000 locations; and through the LevelUp’s partner distribution channels, which let consumers order ahead and avoid the line at their favorite lunch spots using the apps already on their phone. Based in Boston, MA, LevelUp is backed by leading investors such as Google Ventures, Highland Capital and JPMorgan Chase.
About Restaurant Revolution Technologies (Revolution)
Restaurant Revolution Technologies, Inc. is the off-premise partner for restaurants nationwide. Through its Order One platform, it provides a unified phone, mobile and online order management software platform that seamlessly integrates into restaurant point of sale systems. Revolution’s backend services and data capture capabilities allow restaurants to seamlessly serve off-premise orders and provide a premium, branded start-to-finish experience for their customers. Learn more at www.rrtusa.com or follow on Facebook, Twitter and LinkedIn.
New version includes direct delivery enablement, chat and group ordering, quick reordering functionality, real-time menu syncing and a modern, social media enabled experience.
BELLEVUE, Wash. – April 11, 2018 – Restaurant Revolution Technologies, Inc. (Revolution) today announced it released the next generation of its omni-channel ordering platform, Order One. The burgeoning platform is quickly becoming a favorite among restaurant operators, as it provides a plug-and-play solution for restaurants to easily allow customers to place takeout, delivery or catering orders by phone, website, mobile or, now, even by chat.
The comprehensive Order One platform submits all orders – regardless of how they were placed – directly into a restaurant’s point of sale (POS) system, removing the need for specialized tablets – which require valuable staff to re-enter orders. Beyond being able to automatically submit orders from all customer input points (phone, web, mobile, text, chat), Order One also monitors submitted orders from start to finish and provides order management protection. If there’s a problem, such as credit card processing failures, Order One, along with its live issue monitoring and order resolution team, will troubleshoot in real-time and ensure customer satisfaction.
In addition, Order One captures customer data to provide restaurant customers with a great experience and insights on order history and activities, offering a comprehensive look at all ordering channels and empowering them with the necessary data to drive revenue and to make crucial business decisions. And now, with the release of the 3.0 version, Order One is a more powerful offering with the following features:
- Angular 2.0 Ordering Sites: A visually appealing and experiential presentation of restaurants’ menus with real-time updates based on menu item availability.
- Delivery Enablement: Ability to allow restaurant groups to expand their capabilities by providing a direct-from-the-restaurant delivery option for their customer base couriered by top services such as DoorDash.
- Chat Ordering: The ability to receive chat assistance on an online or mobile order, and to connect to the same live agent for further assistance.
- Group Ordering: Ability to have a group order managed, submitted and paid for by a singular payer or multiple payers.
- Repeat Ordering: Ability for customers to quickly repeat previously placed or favorited orders at a click of a button for fast and easy reordering.
- Social Login and Sharing: The ability for customers to sync and login via social media accounts and directly share menu items, favorites and other content across social platforms.
“We launched Order One to provide a solution to restaurants that were frustrated with the current off-premise ordering systems on the market,” said Revolution CEO Brad Duea. “Our collaborative, merchant-first approach continues to lead to valuable feedback from our restaurant partners on what they want next from us. We incorporated the most requested features in the latest rollout to continue to innovate and provide the best experience our restaurant partners’ customers deserve.”
For more information on Revolution and its Order One 3.0 platform, visit rrtusa.com or follow on Facebook, Twitter and LinkedIn.
About Restaurant Revolution Technologies
Restaurant Revolution Technologies, Inc. (Revolution) is the off-premise partner for restaurants nationwide. Through its Order One platform, it provides a unified phone, mobile and online order management software platform that seamlessly integrates into restaurant point of sale systems. Revolution’s backend services and data capture capabilities allow restaurants to seamlessly serve off-premise orders and provide a premium, branded start-to-finish experience for their customers. Learn more at www.rrtusa.com or follow on Facebook, Twitter and LinkedIn.
Consumers now able to easily place delivery orders direct with restaurants employing both Revolution’s Order One platform and DoorDash Drive.
BELLEVUE, Wash. – March 14, 2018 – Restaurant Revolution Technologies, Inc. (Revolution) today officially announced its partnership with DoorDash, the technology company connecting consumers with the best local restaurants, to help streamline online ordering for participating restaurants.
The groundbreaking Order One software from Revolution is an off-premise omni-channel ordering platform that captures and submits all customer takeout and delivery orders placed by phone, website, mobile or chat. Order One integrates into multiple point of sale (POS) systems, meaning once the order is submitted, it is incorporated directly into the restaurant’s POS and operational system for optimal efficiency. Order One also captures all customer information and customer order history so that customers can easily re-order and restaurants can keep in touch with their customers.
Once an order is ready for delivery, the Order One platform notifies DoorDash’s innovative catering and fulfillment service, DoorDash Drive, through its API integration. A DoorDash Drive driver, called a “Dasher,” picks up the order from the restaurant and couriers it directly to the customer. From the customer’s perspective, the experience feels like the order was placed directly with the restaurant and delivered by the restaurant versus two third-party services.
“For many restaurants, the delivery market is either untapped or a phenomenal growth area that comes with operational hurdles,” said Revolution CEO Brad Duea. “Current out-of-house delivery options require additional tablets and dedicated team members to accept delivery orders and re-enter them into the restaurant’s POS system. With our integration with Drive, our restaurant partners will be able to streamline the entire delivery process with Order One sending delivery orders direct to their POS without the need to transfer orders from tablets, resulting in an efficient and premium experience. Order One will also capture customer order history so customers can simply and easily reorder from any channel.”
Through Order One, customers can not only place their order via the restaurant’s website, they can also call in their delivery order and speak with a live agent. These agents are trained as brand ambassadors to be well-versed with the restaurant’s brand, know the menu inside and out, and provide quality customer service. The result allows restaurants to offer the best possible off-premise experience to their customers. With Revolution’s unified phone, mobile and online ordering platform and related services, such as data capture, live phone support and real-time order monitoring and issue resolution, no other company in the space provides a similar solution.
“DoorDash is thrilled to continue expanding our capabilities, enabling our merchants and customers to experience the most efficient delivery,” said Toby Espinosa, Head of Business Development at DoorDash. “The partnership with Revolution’s Order One will allow us to onboard new restaurants through the year and we look forward to what we can achieve together.”
Revolution plans to continue rolling out its Order One platform with delivery enablement in partnership with DoorDash by adding new restaurant partners throughout 2018. For information on current and coming soon restaurant partners, or more information on Revolution and its Order One platform, visit rrtusa.com.
About Restaurant Revolution Technologies
Restaurant Revolution Technologies, Inc. (Revolution) is the off-premise partner for restaurants nationwide. Through its Order One platform, it provides a unified phone, mobile and online order management software platform that seamlessly integrates into restaurant point of sale systems. Revolution’s backend services and data capture capabilities allow restaurants to seamlessly serve off-premise orders and provide a premium, branded start-to-finish experience for their customers. Learn more at www.rrtusa.com or follow on Facebook, Twitter and LinkedIn.
About DoorDash
Founded in 2013, DoorDash is a San Francisco-based technology company passionate about transforming local businesses and dedicated to enabling new ways of working, earning, and living. Today, DoorDash connects customers with their favorite local and national restaurants in more than 600 cities across the United States and Canada. By building intelligent, last-mile delivery infrastructure for local cities, DoorDash aims to connect people with the things they care about — one dash at a time. Read more on the DoorDash blog or at www.doordash.com.
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Media Contact:
Jamie Campbell
Kiterocket for Revolution
206-957-8305
jcampbell@kiterocket.com
Proceeds will fuel development and growth
Bellevue, Washington – Restaurant Revolution Technologies, Inc. (Revolution) has completed its Series B round of funding, bringing the restaurant-specific SaaS (software as a service) company’s total funding to date to $23.5 million. James A. Cutri, a private angel investor, led the funding round, which included previous investors. The new use of proceeds is slated to drive growth through continued software development and innovation, strategic partnerships, marketing and sales related initiatives.
Revolution also recently announced the hiring of Brad Duea, a former Sonos, T-Mobile and Napster executive, as Chief Executive Officer. Mr. Duea has been leading the company’s new strategic direction to capitalize on the off-premise opportunity (takeout, delivery, catering) and was also primarily responsible for spearheading the recent Series B round of funding.
“Revolution continues to evolve as a powerful innovator of off-premise technology and services for restaurants in a time when restaurant traffic is migrating from dining-in to off-premise – in particular online ordering and delivery,” said Brad Duea, CEO of Revolution. “The new funding allows us to continue to innovate and enhance our Order One platform and related services to powerfully address the enormous off-premise opportunity. As the off-premise partner for restaurants, Revolution remains committed to providing restaurants the most comprehensive direct, omni-channel ordering capabilities for takeout and delivery with the best overall experience for the customer.”
“Revolution’s offering is well-timed with the rapidly increasing demand for solutions that help restaurants build a direct off-premise offering to satisfy consumers’ desire for convenience,” said James Cutri. “Revolution’s Order One platform, with its delivery enablement capabilities, is a powerful solution for the industry and I am excited to collaborate with Brad and the team as they work to build a great company in an exciting category.”
“All of us at Revolution are grateful for the support of our investors and are excited for what’s in store for 2018. We are well poised for substantial growth which is a direct result of our unwavering passion to support our restaurant partners in their pursuit of growth related to the off-premise opportunity,” said Duea.
With this investment, Mr. Cutri has joined Revolution’s Board of Directors. Further financial terms of this deal have not been disclosed.
About Restaurant Revolution Technologies
Restaurant Revolution Technologies, Inc. (Revolution) is a SaaS (software as a service) company and is the off-premise partner for restaurants. Revolution licenses its powerful, omni-channel ordering software platform, called Order One, to restaurant partners across North America. In addition to licensing software, Revolution also provides related services, such as live phone support, real time order monitoring and issue resolution, delivery enablement through leading national delivery providers, data capture and analytics and demand creation. Revolution and its Order One platform enables customers of its restaurant partners to easily order meals from any channel—online, mobile, voice, chat–and have them conveniently delivered or made available for takeout. Visit us online at: www.rrtusa.com
Bellevue, Washington – The Board of Directors of Restaurant Revolution Technologies, Inc. (Revolution) has appointed Brad Duea as its permanent CEO. Brad began working with Revolution in June 2017 as a strategic advisor. In July, the Board appointed Brad Interim CEO. Now, Brad joins Revolution as its permanent CEO and will be joining the company’s board of directors. Brad joins Revolution at a critical period as the restaurant industry continues through a massive paradigm shift in addressing off-premise opportunities (takeout, delivery and catering) which have become the single biggest area of growth potential for restaurants.
Brad has spent his career applying technology to delight customers by creating new experiences for consumers. Brad has been at the forefront of the digital and mobile revolution, building and motivating teams across the globe in dynamic segments, including digital music, digital media software, mobile devices and services and smart consumer electronics. Most recently, Brad served as Managing Director / General Manager of the Americas-Pacific business unit for Sonos, Inc., the wireless speaker company, where he was responsible for well over $500 million in revenue. Prior to that, Brad was SVP, Marketing for T-Mobile USA. Brad was the senior marketing executive responsible for all product management, including the sourcing, positioning and delivery of over $5 billion in value added services, devices and accessories. Prior to joining T-Mobile USA, Brad served as President of Napster, Inc., the pioneer in digital music, which Best Buy, Inc. acquired in 2008. Under Brad’s leadership, Napster’s total revenue increased from less than $12 million to well over $120 million, including an increase of international revenues from zero to over $20 million with a 2,500% increase in subscribers. Prior to Napster, Brad served as VP of Worldwide Business Development and Worldwide OEM Sales for Roxio, Inc., the digital media software company with market-leading applications Creator and Toast. Prior to joining Roxio, Brad was VP of Corporate Development for PeopleSupport, Inc., a leading provider of integrated e-customer relationship management solutions, and a corporate lawyer with O’Melveny & Myers LLP.
“It’s a very exciting time to be leading the Revolution team as the restaurant industry is experiencing a transformation as leading restaurants embrace the off-premise growth opportunity, especially online and mobile ordering and delivery,” Duea said. “Our mission is to build the brand and direct off-premise business of our restaurant partners by delivering a great experience to customers when, how and where they want. We have a renewed focus on product innovation, as evidenced by the latest version of our Order One omni-channel ordering platform. We combine this high technology with high touch services, enabling us to deliver the best customer experience to the guests of our restaurant partners.”
Immediately upon his arrival, Brad instituted a new strategic vision: to grow the brands and business of Revolution restaurant partners by making dining and meals more convenient for customers. With Revolution’s new vision in place, the company embarked on a renewed pursuit of deeper and more rapid technological innovation. Brad has also helped reinvigorate Revolution’s “merchant-first” mentality, focusing on strengthening the business of its restaurant partners by delivering a great experience to customers.
“We are pleased to have Brad join and lead our talented team and move Revolution in a new and exciting direction. Brad is a dynamic leader and talented executive. Brad’s strategic leadership, action-oriented approach, energy and natural enthusiasm are the perfect complement for our organization,” said Michael Dicks, Chairman of the Board. “We feel blessed to have Brad at the helm leading the charge and solidifying Revolution as THE off-premise partner for restaurants.”
About Restaurant Revolution Technologies
Restaurant Revolution Technologies, Inc. (Revolution) is a SaaS (software as a service) company and is the off-premise partner for restaurants. Revolution licenses its powerful, omni-channel ordering software platform, called Order One, to restaurant partners across North America. In addition to licensing software, Revolution also provides related services, such as live phone support, real time order monitoring and issue resolution, delivery enablement through leading national delivery providers, data capture and analytics and demand creation. Revolution and its Order One platform enables customers of its restaurant partners to easily order meals from any channel—online, mobile, voice, chat–and have them conveniently delivered or made available for takeout. Visit us online at: www.rrtusa.com
