Unified Omni-Channel Ordering

Capture ALL takeout and delivery ordering opportunities.

ONLINE & MOBILE

VOICE

INTEGRATED INTO YOUR POS

Order One, Revolution’s unified omni-channel ordering platform. Whether your customer is ordering by phone, web, mobile or chat, our comprehensive platform submits all orders directly to your POS system, removing all phone calls and delivery tablets from your locations.

Live Order Monitoring & Issue Resolution

Ensure complete fulfillment and customer satisfaction.

MONITOR ORDERS

SOLVE PROBLEMS

CUSTOMER SATISFACTION

Beyond voice ordering, our platform, leveraging our combined power of technology as well as our live virtual server and manager talent, monitors submitted orders from start to finish – regardless of the ordering origination (web, mobile, voice or chat).

Management software, dashboards and a system of warning flags are all monitored by our virtual team to proactively communicate and resolve issues; both with the restaurant and the customer for complete resolution and customer satisfaction.

DELIVERY ENABLEMENT

Integrated delivery to your customers.

TOP DELIVERY PARTNERS

Operational Efficiencies

BETTER ECONOMICS

The most active segment within off-premise is delivery. Order One offers three delivery enablement options based on your delivery needs: Connection, Ground Control and Fleet Logistics.

360° CUSTOMER PROFILE VIEW & ORDER HISTORY

Making the most of your customer data.

CAPTURE CUSTOMER DATA
& ORDER ACTIVITY

ONE VIEW ACROSS ALL CHANNELS

GREATER EFFICIENCY

Order One captures all customer data providing powerful insights related to order history, ordering activity, favorites and a 360 degree customer profile view across all channels leading to better business decisions.

Analytics, Demand Creation & Marketing Services

Powerful marketing to drive sales.

Analytics & Insights

Outbound Marketing

(SMS, Email & Voice)

Loyalty Programs

By capturing and owning the data of your off-premise customers, Order One provides powerful reporting and easily syncs it to analytics and marketing programs you already employ, or leverages it with our own marketing services including loyalty, SMS, email and outbound calling programs creating additional demand for your restaurant.

Virtual Call Center

We’re proud to introduce an entirely new call center model.

Dedicated agents provide quality customer service.

Agents answer the phone representing your brand.

Certified to know your menu inside and out.

Increase on-premise sales with more focus and fewer distractions.

We remove all incoming phone calls from your location. Our agents have flexible hours and work remotely, making it easy to provide a positive experience for your customers.