Urbane Café Partners with Restaurant Revolution Technologies to Implement Innovative Takeout Order Management Solution
San Diego, California – Restaurant Revolution Technologies, Inc. (RRT) is pleased to announce that Urbane Café selected RRT’s patented takeout order processing and management solutions to fulfill the chain’s takeout orders at all of their locations. RRT will process and manage every takeout order placed at their locations, from guest initiation through order pick-up, thus driving a more focused and pleasant experience for Urbane Café guests who order takeout. RRT’s restaurant specific order management technology solutions, supported by their call center, online and mobile ordering platforms, have increased takeout revenues, provided reductions in operating costs and an improved guest experience within other RRT restaurant clients.
“The RRT technology and services will enable us to handle our growth and operate more effectively and create a more consistent ordering experience for our guests,” said Tom Holt, CEO of Urbane Café. “At Urbane Café, everything we do is with the guest in mind. The addition of RRT’s solutions and services aligns extraordinarily well to our guest service and values as a restaurant operator. We are very pleased with our decision to partner with RRT.”
RRT’s solutions are directly integrated into Urbane Café’s point of sales system, allowing RRT to operate as a “Virtual Waiter” able to deliver takeout orders seamlessly into their systems and operations. This empowers Urbane Café local restaurant management and staff to provide an exceptional takeout experience for their guests thus forging both short and long term relationships and stronger brand loyalty with their takeout guests by instituting a supreme level of takeout order management and processing without sacrificing their already high-level of in-store guest service. RRT’s services were tested in two of Urbane Café’s highest volume locations with positive results and now full implementation is underway at all locations.
“We are pleased that Urbane Cafe has selected RRT as their partner to assist them to significantly enhance the service provided to their takeout guests,” said David Schofield, CEO at RRT. “Urbane Café is a very exciting brand and we are very impressed with their vision and strong focus on providing an exceptional guest takeout experience. We are truly honored to have them as one of newest strategic partners and we look forward to delivering long term value with our takeout and order management solutions.”
About Restaurant Revolution Technologies
Restaurant Revolution Technologies, Inc. (RRT) provides the most advanced order management solutions within the restaurant industry, supported by its call center, online and mobile ordering platforms, along with its customer loyalty and catering solutions, for popular restaurant chains nationwide. RRT integrates directly into restaurant’s POS and other systems and operates as a “virtual waiter” for its clients, resulting in a seamless series of solutions enabling restaurant operators to offer takeout guests a consistent, positive experience and providing a very positive ROI. The patented suite of solutions reduces operational costs, increases off-premise business and provides a greatly improved guest experience. For more information, please visit www.rrtusa.com
About Urbane Café
Founded in Ventura in 2003, Urbane Cafe is a family business dedicated to helping each community it serves. Urbane Cafe buys ingredients and supplies locally, supporting other family businesses whenever possible. The lunch and dinner menu at each Urbane Cafe restaurant features fresh, healthy sandwiches and salads served in a warm, inviting setting. Though the restaurants span from Southern California to the Central Coast, owner Tom Holt retains a close, hands-on role in every aspect of the business, ensuring that standards of quality are consistent throughout the chain. For more information, please visit www.urbanecafe.com